Terms & Conditions

The following terms and conditions / User Agreement govern your visit, access to, and use of, this Web site located at http://airsoft-supplies.com operated by Airsoft Supplies, and any of Airsoft Supplies services accessible through the Site. By using this airsoft-supplies.com or submitting an order for products or services, you indicate your acceptance of, and agreement to be bounded by, the terms and condition of airsoft-supplies.com.

Website contents

The contents of site may be changed by Airsoft Supplies in the future without prior notice. It is you, as a user, to occasionally return to our site and receive the latest updates of the terms and condition. Any amendments of terms and conditions will be taken in effect immediately. Your usage of airsoft-supplies.com following any changes will constitute agreement to such amendments.


It is possible for the contents of the site to have typographical errors, inaccuracies data or omissions for the item descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We apologize for any inconvenience caused. If you are not completely satisfied with your purchase please feel free to contact sales@airsoft-supplies.com for more details.

Order Limitation and Rights of Refusal

Due to the quick turnovers of certain items, airsoft-supplies.com reserves the right at any time to amend the number of certain products that you have purchased. If that is the case, we will contact you directly and provide you with different options available at that time. We will try our best to fulfil your order request. However, in all circumstances, airsoft-supplies.com reserves the final decision to refuse any order.

Equipment Failure

Airsoft Supplies and all of it's employee's including directors, owners and anyone related to Airsoft supplies can not be held responsible of any breakages or equipment safety failures in case any type of accidents occur anywhere/anytime in the world. Products are bought at users owns risk and any order placed means that you agree and accept to take this risk yourself and accept that no-one else that is related with Airsoft supplies can be held responsible.


As a precaution we suggest that users buy ANSI Z81.3 Standard glasses with a minimum of Low impact pass, if the standard is not specified ANSI Z81.3 in the details/information area it means that it is not an ANSI Z81.3 Standard or any other ballistic standard equivalent with the ANSI Z81.3 Standard, high/low impact glasses/goggles data that is found under the details/information on the product page does not mean that they passed any standard.


  • We ship from Asia and we ship to all countries excluding (Romania and Russia).
  • Shipping cost can be quoted once product(s) is/are added to cart.
  • Product(s) will be shipped after full payment has been received and cleared.
  • All orders paid for by PayPal E-check will require an additional 1-4 business days for E-check to clear.
  • Please allow 2-3 working days for preparation after the payment is cleared.
  • Airmail shipment takes 7-14 working days to worldwide.
  • Every parcel will be packed securely before sent out, we will not refund on damaged items during shipment.
  • Customers need to take responsibility of taxes, customs and duties. (if any)
  • Items being held, destroyed, sent back, etc by customs will not be refunded, it is the customer sole, responsibility to check country laws

Return and Refunds

  • Due to the nature of the products we sell, all sales are final. There will be no grace period, no trial buys and no tests buys.
  • Insurance is recommended, we are not responsible for uninsured product(s) lost or damage during shipment, you can request insurance for shipping at additional cost.
  • Buyer should inspect the product(s) upon receiving of the package, if you are not satisfied with our product(s), please contact us within 3 days.
  • If you find the product(s) is defective, we would offer exchange of the same product(s), buyer is responsible for the return shipping cost.
  • Defective product(s) must be returned within 14 days from the day of report for exchange.
  • Mis-firing magazines or no feeding magazines are not considered as defective products, if they do not work with your particular AEG/Pistol/Springer/AEP.
  • Shipping charges are not refundable


  • At the moment, we accept PayPal only.
  • All major credit cards are accepted via PayPal secure payment.
  • We will not get or store your credit card information from PayPal system.
  • Transaction fees must be paid by client.
  • All orders paid for by PayPal E-check will require an additional 1-4 business days for E-check to clear.
  • Product(s) will be shipped after received fully payment.

Pay Pal Disputes

If a dispute is opened against Airsoft Supplies using Pay Pal, the customer is accepting that he/she will have no longer right for his/her items to be shipped and no right for a partial or full refund. For any problems regarding orders or order cancellation the user must contact us on info@airsoft-supplies.com or by replying to his order confirmation email where we will consider each case will be considered on an individual basis.

Transaction Errors

In case of any transaction errors, such as receiving an incorrect amount or receiving the correct amount but in the wrong currency, the client will be entitled to a refund but will not be entitled to have the items shipped. The client must re-do the order or send the money difference as requested by Airsoft Supplies.

Changes to this Terms and Conditions

Airsoft-supplies.com reserves the right to change or modify any of the terms and conditions contained in this User Agreement, or any policy of the Site, at any time without prior notice. Any changes or modifications to this User Agreement or policy will take immediate effect upon posting of the revisions. Please review this User Agreement and any other applicable policies periodically in order to understand the terms and conditions that apply.